Looking to make a loan payment? Visit our Loan Payment Center
 

Bill Pay is a feature of Cape Cod 5’s Online Banking and Mobile Banking that allows you to securely pay companies or people directly through the Bill Pay service without writing checks or sending cash. Entities that you pay (payees) can either receive a paper check or have the funds deposited electronically*. 

*Direct deposit (electronic payments) to individuals requires the recipient’s routing and account number. 

 

                      

Bill Pay Quick Links

How to add & delete a Payee in Online Banking

How to add & delete a Payee in Mobile Banking

How to pay a bill and set up electronic bills (eBills)

View pending payments and history 


     How to add and delete a Payee in Online Banking


   How to add and delete a Payee in Mobile Banking

  How to pay a bill and set up electronic bills (eBills)

You can opt to receive electronic versions of your bills (rather than receiving paper bills). If you set up an eBill for an eligible payee, Cape Cod 5 receives a notification when your bill is available. Instead of receiving a physical bill from the payee, you’ll receive an electronic notification from Cape Cod 5 that your bill is ready. 
You must use Online Banking to set up Payees for eBills. This cannot be completed in Mobile Banking. 

Watch a short video of how to pay a bill in Online Banking


  View pending payments and history

Past payments can be viewed right from your Dashboard in the Bill Pay card. Pending, cancelled and completed payments will show in a combined view.* 
* If the Payments card isn’t visible, click Organize Dashboard and add it. 
 
To see the payments you’ve made broken out, click Manage payments**. You’ll see your past payments on the right side of the screen. Pending payments and History payments will be displayed in their respective sections. 
**This function is only available in Online Banking, not in the mobile app. 

 

Watch a short video of how to view pending payments and history

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