Business Online Banking Verification Codes FAQs

To support enhancements to alert delivery, beginning on February 27, 2023 Business Online Banking verification codes will be delivered from the following new phone number: 844-426-2706.

Need Help?

Call 888-225-4636

— or —

Why is the verification code phone number changing?

In order to better serve our customers, we ensure our technology adheres to the industry’s latest requirements and best practices. This, at times, requires minor updates and changes to how our services are delivered.

What are the numbers from which Cape Cod 5 will contact me via text message?

Online & Mobile Banking Text Alerts = 844-426-2706

Treasury Management 2FA Codes = 844-426-2706

Debit Card Fraud Alerts = 969-23

My Budget Text Alerts = 508-439-6158

ATM Text Receipts = 844-382-8111

Bill Pay Text Alerts = [email protected]

Treasury Management Alerts = [email protected]

Questions?

If you have any questions regarding this change, please call Treasury Management support at 508-247-1699.

Reminder: Cape Cod 5 will never call, text or email you requesting personal information such as your Social Security number, account number, password or other confidential information.